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      Navan

      Engaged Employer

      Navan reviews

      Would no recommend - CSM Navan Employee Review

      1.0
      May 22, 2020
      Csm
      Recommend
      CEO approval
      Business Outlook

      Pros

      The co workers were great. When I started the atmosphere was great. Benefits were good.

      Cons

      In 2020 everything changed. Leadership no longer cares about the customer or the employees. Leadership also does not have any Industry knowledge and does not value or appreciate the industry. The work day is 10-12 hrs and weekends. No work life balance at all.

      avatar
      Navan Response
      5y
      Thank you for your feedback. Our people and focus on our customers has been integral to our success as a business. We continue to invest in our customer success team and systems to meet the needs of our customers and our partners. I’m pleased with the progress we are making but there is always more work to do. I am sorry for the experience you had and I wish we had the opportunity to sit down and discuss further when you were still here. Please know that my door is open if you’re willing and interested in sharing more feedback with me. I wish you the best of luck in your future endeavors.

      Explore other reviews about Navan

      5.0
      May 28, 2026
      Senior business travel specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

      Cons

      notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

      3.0
      May 18, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

      Cons

      Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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