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      Navan

      Engaged Employer

      Navan reviews

      Toxic culture everywhere you turn - Customer Support Navan Employee Review

      1.0
      Aug 24, 2020
      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food, pet friendly, nice coworkers and some very lovely customers. When the app works one day, it can possibly be a game changer.

      Cons

      Leadership from the Top down needs to be changed. The culture is so toxic. Zero internal transparency. No raise in 3 years. Favoritism rampant. Sad to see so many wonderful people impacted and let go with no notice.

      avatar
      Navan Response
      5y
      Thank you for sharing your feedback and I’m sorry to hear that this has been your experience. The impact of COVID-19 on the travel industry was very swift, and having to reduce our workforce was not a decision that was made lightly, but was necessary in order to ensure long-term viability of the business. We acknowledge there is always opportunity to improve workplace culture. Your feedback, and the feedback from others on the team is an integral part of making that happen. In an effort to understand more and take the steps necessary to making those improvements, I would encourage you to reach out directly to leaders within support, your People Success Business Partner, or to me directly so that we understand your perspective and how we can improve.

      Explore other reviews about Navan

      5.0
      May 28, 2026
      Senior business travel specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

      Cons

      notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

      5.0
      May 27, 2026
      Business travel consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced, plenty of room and opportunity to grow. Very good starting pay and ability to earn bonuses. Many remote work options. Strong culture and supportive leadership, with fun company events (like the Christmas party) that help people feel connected, even for the many remote employees.

      Cons

      The pre‑hire assessment is very strict and pass/fail. I’ve referred strong, experienced candidates who I know are good workers, but they did not pass the test and were not given the opportunity to move forward. It feels like the process may screen out some high‑potential talent who could otherwise thrive here.

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