Pros
- Best in class product in a legacy industry with unmatched services and systems (well, our services are okay) - Smart and experienced leaders with proven IPO experience that know how to drive innovation and growth - Massive room to grow in travel, expense, payments so long term outlook is promising
Cons
- Sales team has become toxic and is based on fear, pressure, and micro management - Lack of sustainable growth has led to a churn and burn environment within sales, and those that are successful, are struggling to be happy - Politics favor managers that are well liked and many are not competent, almost no ownership on sales leaders for missing numbers - All of the pressure and blame of missed numbers is put on individual contributors. Poor performers are fired and leadership takes no accountability over poor processes, training, or hiring practices - New CRO is the main driver of all this negativity. Sales team was flourishing with old CRO.