Most Advanced Plaxe I Have Worked For - Travel Support Specialist Navan Employee Review

5.0
Nov 8, 2020
Recommend
CEO approval
Business Outlook

Pros

The pay was incredible and fair. They devote so much time to making sure you understand the information for travel and the equipment they use. Super friendly and vibrant atmosphere with free lunches offered in house everyday before covid-19. Now they are mostly working from home. They were very fair when we parted due to the impact on travel because of the pandemic. I miss them all the time.

Cons

TripActions is in the travel agency on the csr side of things, from airports to car and hotel services for corporate businesses. Travel was effected very negatively when the covid-19 pandemic broke out and because of this, over 300 people lost their jobs. The outlook on their hiring opportunities appear dim. Hopefully when the virus is contained, they will pick up more speed.

Explore other reviews about Navan

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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