Awful Company to Work for - Operations Supervisor Navan Employee Review

2.0
Dec 7, 2022
Recommend
CEO approval
Business Outlook

Pros

None - unless you count being at a place that will ruin your mental health and sense of worth a pro.

Cons

First of all, my heart goes out to all reviewers across the company who have left reviews, whether it is in sales, engineering, or support. As someone who works closely with many functions, I observe that many of these accounts are true and can recognize the stressful environment many face. I am especially sorry to those who joined this company as excited and optimistic as I did, especially those who worked at this company as a new grad or as their first tech job. THERE ARE BETTER COMPANIES OUT THERE!! Know that this is not normal. There are other companies DO promote culture, care about enabling managers to support their ICs, and I feel very sorry about the many facing burnout because of how TripActions has treated them. Now onto the review: we are a company that has operated without ANY review or official talent management system until 2022. We have so many “managers” and NO management. There is no support for employees and this is across all departments. There is almost a hypocrisy in place. There is no clear path for development for junior people, and if you look at some peoples’ backgrounds, you’ll be confused as to why they are in their roles because they have no adjacent experience and it SHOWS!! These people end up churning through their ICs because they are so unable to provide them support and enablement. I and many of my peers have honestly never felt more gaslighted in my life than at this company. No one listens or cares to anyone’s concerns, whether it be mental health or about the company wellbeing in certain decisions. We all feel very expendable and not valued. If you feel valued here, you found yourself a unicorn team/management because it’s very rare to feel that way. I feel very sorry for everyone who came into this company with high hopes for themselves and their development and walked away with their tails tucked! The company leaves many many feeling burnt out and awful after they end up leaving (just look at how long of gaps people have after they leave to recover). I would highly advise anyone joining this company to READ ALL BAD REVIEWS - they are all very specific, truthful, and valid. ESPECIALLY those hoping this career will provide you with development. Finally — leadership does not ever comment on valuation and everything is a black box!!! We should be told every step of the way and understand how we are getting to these high valuation ##s but there is no mention of it ever! How should we feel confident about that with all of the attrition in the sales department?

Explore other reviews about Navan

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Cons

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Cons

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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