Don't work here unless you like being lied to - Sales Associate Navy Exchange Employee Review

1.0
Dec 7, 2016
Recommend
CEO approval
Business Outlook

Pros

US Navy personnel, families, and retired people are mostly friendly. Able to get federal holidays off of work. Supervisor at least is honest that promotions and more hours are hard to come by due to store manager hiring more flex time workers instead of offering more hours or a better position if co-workers quit or are transferred to other Navy facilities due to their spouse being deployed to a different base.

Cons

Low pay, low hours, store manager hides the fact that you are hired as a "Flex-employee" until after you start working (even when you discuss how you researched the part-time benefit package during the interview, the store manager doesn't reveal that you won't be given benefits until after you start working there), unrealistic expectation of immediate knowledge of job duties and requirements after only approximately a week of work with no formal training beyond the required sexual harassment and security training videos (which took more than a day themselves and didn't involve any training on knowledge items like uniforms, working the register, inventory management systems, etc), very limited to sometimes no feedback or even contradictory feedback (your immediate supervisor says you're doing fine but the store manager says you're not), expected to do some manager level duties (inventory, ordering, pricing lists, etc) as a flex part-time employee, expected to have a fully available work schedule that changes despite only getting part-time work hours even if you're living off base.

Explore other reviews about Navy Exchange

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Job itself is quite easy - Don't have to deal with full public - Health benefits are nice - Get access to tax free product. - Very generous time off/sick time compared to other companies

Cons

- Management can be difficult to work with and seems inexperience in the technology that the workers are using to do their jobs. - registers, scanner guns, payroll software, store technology in general feels very outdated by todays standers and make it difficult to do my job. -Taking time off is difficult because of how poor management is with operating payroll software. - Hardly any training for new staff. - People that need to be fired aren't let go, but people that do a good job leave because management doesn't do anything about it except file a report. - Constant rotating staff that seems to be never questioned why they're leaving. - Pay is insulting compared to other companies.

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