Unappreciated - Sales Associate Navy Exchange Employee Review

2.0
May 30, 2011
Recommend
CEO approval
Business Outlook

Pros

- I've worked in various stores and in every one of them there has always been a good mix of people. Diversity is very much embraced. - Management is extremely good about working the schedule for your advantage. - Decent starting pay, but very little opportunity for a pay raise as your time with the company and skills progress. - Decent benefits and a lot of days of leave w/ pay available to FT. - Working for a good cause. Generally it feels good helping out servicemen, their dependents, and retirees, especially when you're working overseas and you're the only bit of home they've got. It's also nice knowing that a good part of what the NEX makes goes into supporting MWR programs, which greatly enhance the quality of life of those in the military. Having grown up a military brat overseas, I have a great appreciation for programs like these that made living overseas a little easier. - You get NEX shopping privileges. Tax free shopping, competitive prices, as well as a great price matching policy can save you a lot.

Cons

- Very little opportunity for career advancement. As someone has already commented, managers are almost always outside hires. Supervisors get decent pay, but it may take many years for an associate to even be considered for that position and most associates don't last that long. - Very few full-time positions available. Most everyone is hired as a flex-time, but work full-time hours with absolutely no benefits. The NEX is not above taking advantage of its employees. - Management is often incompetent and does not communicate with its associates and supervisors. Upper management is completely disconnected from the sales associates. - Sales Associates are not given the respect they deserve. If an associate voices a concern, complaint, or offers a suggestion, they are almost always ignored.

Explore other reviews about Navy Exchange

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Job itself is quite easy - Don't have to deal with full public - Health benefits are nice - Get access to tax free product. - Very generous time off/sick time compared to other companies

Cons

- Management can be difficult to work with and seems inexperience in the technology that the workers are using to do their jobs. - registers, scanner guns, payroll software, store technology in general feels very outdated by todays standers and make it difficult to do my job. -Taking time off is difficult because of how poor management is with operating payroll software. - Hardly any training for new staff. - People that need to be fired aren't let go, but people that do a good job leave because management doesn't do anything about it except file a report. - Constant rotating staff that seems to be never questioned why they're leaving. - Pay is insulting compared to other companies.

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