7 seconds between back to back calls of near constant verbal abuse by customers. After two years, I found most of my colleagues had taken some sort of leave of absence or FMLA for mental health related struggles as a direct result from work related stress. Would NOT recommend this job for anyone who has any struggles with depression or anxiety. Single parents steer clear- ZERO work life balance. I tried for a YEAR to get my schedule changed to no avail! Mainly to better care for a family member undergoing treatment for stage 4 brain cancer. I was scoffed at for even trying and told schedule changes are approved in the order they are received and based on ‘tenure’. Sorry- THAT is outrageous, impractical, and large reason for your massive turn over rates.