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Navy Federal Credit Union

Engaged Employer

Business Operations Analyst - Business Operations Analyst III Navy Federal Credit Union Employee Review

2.0
May 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Annual bonus is a plus; it varies based on your level.

Cons

Poor management is the biggest con, but I think it also depends on what division you work in. I have to say mine REALLY sucks. Some senior management doesn't even have the knowledge or skill to be at where they are. Let me give you a simple example, that person doesn't even know how to use Excel to graph a chart, and I was told it is my job to know how to do everything, not his/hers. Isn't that scary?! Aren't you supposed to have solid knowledge and skills before you lead us?! At the same time, they don't give you a clear direction, "I don't know what I want, but I know this is not what I want, so you go figure it out", that was the feedback I received. Seriously?! Please show up for YOUR meetings, don't reschedule it over and over, and sometime even forget to reschedule it, then tell everyone "Oh, I can't communicate well today" when you come back from shopping or your super long lunch break, are you kidding me?! Do you know all the data I used was YTD, and I have to redo all the analysis because you can't communicate well today?! The other con would be the pay time off. Sick leave and annual leave are separate; you can only use your sick leave when you or your direct family members are sick, and sometime you need to provide doctor's notes. I’m sorry if you're healthy, because you can't cash out your sick leave when you leave the company.

Explore other reviews about Navy Federal Credit Union

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits and work culture

Cons

None that I can think of at the moment

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Navy Federal Credit Union Response
3d
Thank you for your input. We strive to listen and truly understand our team members’ needs and values, allowing us to deliver benefits, programs and perks that mean the most to them!
2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be decent at times Met some great people

Cons

Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

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