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      Navy Federal Credit Union

      Engaged Employer

      Navy Federal Credit Union reviews

      If it seems too good to be true it probably is - Closer Navy Federal Credit Union Employee Review

      2.0
      Jul 24, 2018
      Closer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most people are friendly, and the facilities are nice.

      Cons

      Don’t drink the Kool-Aid it isn’t as great as everyone says. Navy Federal makes you think you’re privileged or better than other jobs or banks because you work for them. In reality the pay is somewhat lower and the benefits are pricey. Not to mention the parking situation at GPO is terrible. It takes almost an hour to get out of the parking lot when quitting time comes. Basically you work yourself too much. The work isn’t allocated properly and more often times than not you’re playing catch up. It’s high stress and little reward.

      Explore other reviews about Navy Federal Credit Union

      5.0
      Jul 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing benefits and work culture

      Cons

      None that I can think of at the moment

      avatar
      Navy Federal Credit Union Response
      1d
      Thank you for your input. We strive to listen and truly understand our team members’ needs and values, allowing us to deliver benefits, programs and perks that mean the most to them!
      2.0
      Jun 16, 2026
      Mortgage loan processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay can be decent at times Met some great people

      Cons

      Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

      3
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