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Navy Federal Credit Union

Engaged Employer

DO NOT WORK HERE. - Equity Processor Navy Federal Credit Union Employee Review

1.0
May 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits, cafeteria, gym. That is literally ALL.

Cons

The Equity Loan department has THE absolute WORST management. They do not care about their employees, the pay here is not as great as everyone makes it out to be, management only cares about their numbers that's all! No work/life care in the world. They don't care how much work load you have, if your numbers aren't right then they don't like you. Management shows favorites and the only way you will move up here is if you know someone that likes you or you're attractive. Point blank period. I have never seen so much favoritism in my life. I'm not sure about other departments, but this department is SO unprofessional and unorganized it's ridiculous. They do not care about your growth or development, either! Every day you come into work it feels like you're going to throw up you're so stressed. They do NOT care!!! I have had multiple individuals seek my guidance to get through. They don't want to hire more people because they are GREEDY and think we can handle this large caseload. They won't make our number goals reasonable because they don't want you to get a PIP payout because they are again... GREEDY!!! When I first worked here I thought it was great but now I see through their crookedness! Do yourself a favor and take a position somewhere else! I'm not sure about other department's but STAY OUT OF EQUITY you will seriously regret it!!

Explore other reviews about Navy Federal Credit Union

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance. Great benefits- 7% 401K match, 3% pension, $1K HSA match. 4 weeks vacation and 2 weeks sick leave. Discounted rate on mortgage or auto loan. Company really values tenure and employee retention. Hybrid schedule with 3 times a week for people leaders, 2 times a week for individual contributors.

Cons

Ver relationship-based. If you can't network, you likely won't have much upward mobility. Can be bureaucratic depending on your leadership.

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Navy Federal Credit Union Response
19h
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be decent at times Met some great people

Cons

Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

3
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