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Navy Federal Credit Union

Engaged Employer

Lied to and live under the thumb of a bully. - Senior Quality Specialist Navy Federal Credit Union Employee Review

2.0
Aug 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Navy Federal has really good benefits and an annual bonus (but the amounts vary GREATLY between grade levels)

Cons

If you are not considered professional, your bonus is a max of like $3k, while someone who is professional, will get a bonus of a % of their salary and it can be $20k - $100k. Of course, promotions only come from knowing someone. There are a lot of people with Napoleon complexes. I have seen blatant ageism, racist and sexist behavior. I have seen adults crying in the restroom from inhumane demands, never seeing their spouses or children, and never being good enough. I am not specifically speaking about women, either. If someone doesn’t like you, you are screwed. I have had lies written on evaluations. (And if you try to argue, you will be stuck in your job forever- seen as a troublemaker) I have seen others who were written up and fired over lies. And, going to Employee Relations is like talking to a wall. They work for Navy Federal and if there is an issue reported to them, they will pretend to be your friend and then stab you in the back to ensure you are to blame for all issues reported instead of the company or management. They should all work for the CIA- they would make great spies. Management knows they are safe to belittle and bully employees until they quit. And once they are beaten down, they get fired for being useless. They treat employees like crap and use fear to control. I would rather work in actual hell than be employed there. I am so looking forward to retirement.

Explore other reviews about Navy Federal Credit Union

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits and work culture

Cons

None that I can think of at the moment

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Navy Federal Credit Union Response
1d
Thank you for your input. We strive to listen and truly understand our team members’ needs and values, allowing us to deliver benefits, programs and perks that mean the most to them!
2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be decent at times Met some great people

Cons

Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

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