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Navy Federal Credit Union

Engaged Employer

Re-organization of Information Systems department disastrous for productivity and job satisfaction - Inside Sales Department Developer Navy Federal Credit Union Employee Review

1.0
Dec 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Competitive benefits Overall excellent staff Before re-organization new ideas and role-transferring to acquire new domain knowledge and move up in company was encouraged

Cons

New CTO has moved people into new roles that do not fit their current skillset, and is preventing all internal movement in company for information systems personnel (if you're not applying as a developer, engineer, tester, etc these cons will not generally affect you) Management does not know what they want for process improvement and cannot provide any cohesive vision to organization Organization mostly hiring contractors and not requiring any sort of long-term knowledge transfer (documentation, training, etc) which will cause disaster in a few years Lack of focus on maintaining or improving mainframe sets up potential disaster as well down the line

Explore other reviews about Navy Federal Credit Union

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits and work culture

Cons

None that I can think of at the moment

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Navy Federal Credit Union Response
1d
Thank you for your input. We strive to listen and truly understand our team members’ needs and values, allowing us to deliver benefits, programs and perks that mean the most to them!
2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be decent at times Met some great people

Cons

Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

3
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