Pros
The only pros to this position are the $20/hour pay and the healthcare/dental etc benefits. Otherwise, skip working here OR only work here as a stepping stone to a new career. After a while, the pay didn't seem fair.
Cons
Everything. The campus is nice, but I wish more money would be spent on investing in their employees' paychecks and knowledge of the industry. Lackluster training was a big reason why I left, moving around to different sections of mortgage in the same job title, but with a different role. While being there for less than a year, I was a loan officer, a processor, a mortgage support assistant (MSA), and felt like I needed to be my own manager at times without managerial pay. People would come to me with questions because our MPS or management would judge us for needing help. When asking for overtime, because it's needed here and believe me, you'll be begging to be allowed overtime hours, they will tell you you're only allowed 5 and you need to justify why you need more hours, while you're trying to keep up an unreasonable 80-100 loan pipeline, as an LO1. They tell you an LO1 typically carries about 50-60 loans, but that isn't true. You get more than that, sometimes double, and when you're stressed out they say "it's okay not to feel okay :)". For the amount of stress on employees, we should be paid much more. $20/hour doesn't cut it. When you ask for a raise, they deny you before you plead a case. Worst employment experience I've ever had.
