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Navy Federal Credit Union

Engaged Employer

Toxic Middle Management and Lack of Opportunity - Visual Designer Navy Federal Credit Union Employee Review

2.0
Aug 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Bonus Structure Benefits Ability to bank PTO

Cons

Toxic, immature, lazy middle management Lack of accountability both on team and middle managers Ludicrously outdated tools and software Imagine a junior manager whose focus points are her serial lawsuits against her HOA and appearing busy in a way that deflects any attention from executive leadership. Combine this with a head design manager too demoralized by years of corporate status quo to deal with this situation, or for that matter any of our others. Junior manager fails to understand basic design terms and principles from design systems to process to mobile design. She will chastise a designer for missing a weekly check-in with nasty emails, while the bulk of her own time is spent discussing her endless issues with the team’s project manager, a third component of leadership who is more on the ball than either manager - but ironically has almost literally no responsibilities or function beyond taking in design tickets occasionally and being the sounding board for junior manager’s unrelenting self-created dramatics. Executive leadership has no experience in the design or for that matter digital. Tools are antiquated and out of sync with reality outside the company, and the team has no say. Weekly team meetings continue to be cancelled due to lack of interest. If held, they are a perfunctory check-in at best and at worst a time for junior manager to share personal anecdotes. Coding of design system, or for that matter anything else, is glacial and poorly executed.

Explore other reviews about Navy Federal Credit Union

5.0
May 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and collaborative culture

Cons

Hybrid work schedule now where you have to come in 3x a week.

avatar
Navy Federal Credit Union Response
2mo
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

In my tenure I had wonderful people I met who had a great impact on my life.

Cons

Unreasonable expectations, lack of planning and change management, no work-life balance, destroyed my mental health and had a severe negative impact on my family life and overall well being, accommodations denied, FMLA was a nightmare- I was hounded the entire time when I would return. Also an emergency that was life threatening and was expected to continue to report daily after clearly outlining the details and severity of the situation. Lack of empathy from upper management, thankful my direct leadership had a soul . Total opposite of the place I was so proud to work for and the culture that Mr. Dawson built has almost been fundamentally torn apart piece by piece. Multiple requests to voluntarily step down. I’ve seen another review from the department of people having severe mental distress issues and this is an ongoing issue that has been silently known about since at least 2018 and nothing has really been done. The pressure just keeps adding on instead. A lot of talk, but it’s fluff. Then when finally the impact takes its toll and an employee performance starts to show the struggles, they’re placed on a PIP & basically playing Russian roulette to keep your livelihood. Maybe member experience would be better if employees were actually cared for and not disregarded. And when you are strong willed and try to improve and won’t quit, they will find a way to throw you to the curb after you’ve devoted years of loyalty, integrity, awards, and exceeding performances. Please save the “we are sorry and this does not reflect our blah blah” auto reply. It’s insulting.

1
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Navy Federal Credit Union Response
12h
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.
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