Pros
Great benefit package. Generous paid leave, 401k match, pre-defined pension (basically additional 401k match), affordable insurance premiums, advancement opportunities, tuition reimbursement, job security, etc. The annual bonus is good monetarily (bad for culture). Also NFCU is not publicly traded or privately held. That is really good at times as the company focuses on long term strategy vs making the next quarter. Greatly improved technology over last few years. Mary McDuffie, President, is absolutely wonderful.
Cons
Working in different departments is like working at different companies as far as how employees are treated. Annual bonus program is based upon archaic performance review process, placing a lot of power with direct supervisors. This stifles constructive criticism and innovation. Breeds a box checking culture which is evident with the obsession with returning to the office. For example they send out survey after survey and many do not want to return, yet management does not listen in the tightest labor market in history. NFCU successfully operated for two years without forcing individuals in the office and still will not let it go over "culture", which is vastly better now that before the pandemic. Front office released a FAQ on "Hybrid" and consumer lending VPs immediately jumped on how to stuff people in the office 4 days a month because that's what the magical document said. What days will who be there, does sick leave or vacation count against the 4 days, how will it be tracked, what is the penalty for missing "campus days", etc. just to check a box. Sad part is leadership knows employees do not want to return, yet sit in meeting after meeting strategizing about how to sell it and tell employees it is better for them. If they spent as much time collaborating about how to improve the business as they did sticking human beings in cubicles, the "culture" would be better. Hopefully everyone across the credit union will stand together and refuse to go back simply to check a box, can't afford to fire everyone.
