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Navy Federal Credit Union

Engaged Employer

Leadership is Full of Tenured Nepotistic Morons - Anonymous employee Navy Federal Credit Union Employee Review

1.0
Jan 4, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, Bonus, 401K Match, it’s easy to coast because senior leadership is dumb.

Cons

They’re racist. If you do well and are not a white favorite of management, they will just work you harder. They’re are hardly people of color being promoted or in leadership. The diversity and inclusion is performative. A D&I class was facilitated by the most privileged group on the face of the earth. Senior leadership has no idea what they’re doing. They will ignore their subordinates ideas and suggestions and then steal them when their managers discover an issue, regurgitating it back as if you didn’t recommend it the previous week. Senior leadership takes no accountability and will pass responsibilities; and because management cares little about their employee, they will inundate you with work. The company grew extremely large and extremely fast. That coupled with the fact that you will be promoted based off your tenure leads to issues of people not knowing how to lead a organization of this size. They show favoritism of who they will allow work and have no regard for their employees medical concerns. They will hire you for one thing and then have you performing demeaning responsibilities outside of your position. Your manager will throw you to the wolves in order for them to fit in the favorites crowd. There are no established processes and you will not receive help. The systems are so old and antiquated. Leadership wouldn’t be able leave the company because they’ve been there so long and wouldn’t be able to compete in the industry. Holistically, they are NOT smart. Everything is manual in 2023 with very little automation. They will establish new processes with old technology.

Explore other reviews about Navy Federal Credit Union

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits and work culture

Cons

None that I can think of at the moment

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Navy Federal Credit Union Response
1d
Thank you for your input. We strive to listen and truly understand our team members’ needs and values, allowing us to deliver benefits, programs and perks that mean the most to them!
2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be decent at times Met some great people

Cons

Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

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