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Navy Federal Credit Union

Engaged Employer

A great place to work once you accept the imperfections - Manager Navy Federal Credit Union Employee Review

5.0
May 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Stellar work life balance, god-tier benefits including 401(k) that matches up to 7% (PLUS cash balance pension that increases with years of service), mostly good people in the company. Insanely generous bonuses especially when you get good ratings.

Cons

Things move slow, things can be disorganized and chaotic. Technology is antiquated. Company insists on presence in the office despite it being needless, and the office itself is rather dull. Extremely hierarchical culture akin to military where you’re excluded from meetings based on “rank” and forced to find information you need second-hand. VP and above leadership seems to have a consistent disconnect with the rest of us plebes.

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Navy Federal Credit Union Response
2y
Thank you for sharing your feedback. We are always looking to improve our staffing, technology, systems and processes to improve our employees’ work experience.

Explore other reviews about Navy Federal Credit Union

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance. Great benefits- 7% 401K match, 3% pension, $1K HSA match. 4 weeks vacation and 2 weeks sick leave. Discounted rate on mortgage or auto loan. Company really values tenure and employee retention. Hybrid schedule with 3 times a week for people leaders, 2 times a week for individual contributors.

Cons

Ver relationship-based. If you can't network, you likely won't have much upward mobility. Can be bureaucratic depending on your leadership.

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Navy Federal Credit Union Response
1w
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

In my tenure I had wonderful people I met who had a great impact on my life.

Cons

Unreasonable expectations, lack of planning and change management, no work-life balance, destroyed my mental health and had a severe negative impact on my family life and overall well being, accommodations denied, FMLA was a nightmare- I was hounded the entire time when I would return. Also an emergency that was life threatening and was expected to continue to report daily after clearly outlining the details and severity of the situation. Lack of empathy from upper management, thankful my direct leadership had a soul . Total opposite of the place I was so proud to work for and the culture that Mr. Dawson built has almost been fundamentally torn apart piece by piece. Multiple requests to voluntarily step down. I’ve seen another review from the department of people having severe mental distress issues and this is an ongoing issue that has been silently known about since at least 2018 and nothing has really been done. The pressure just keeps adding on instead. A lot of talk, but it’s fluff. Then when finally the impact takes its toll and an employee performance starts to show the struggles, they’re placed on a PIP & basically playing Russian roulette to keep your livelihood. Maybe member experience would be better if employees were actually cared for and not disregarded. And when you are strong willed and try to improve and won’t quit, they will find a way to throw you to the curb after you’ve devoted years of loyalty, integrity, awards, and exceeding performances. Please save the “we are sorry and this does not reflect our blah blah” auto reply. It’s insulting.

4
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Navy Federal Credit Union Response
5d
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.
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