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Navy Federal Credit Union

Engaged Employer

Not good for career growth. - Assistant Manager Navy Federal Credit Union Employee Review

1.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

The performance bonus is great.

Cons

In most departments, Senior management (AVP+) hinders growth or change. Many of them have never been anywhere else and/or do not keep up with the standards found at other companies. The company is hybrid, but odds are that just means you'll be taking WebEx calls on your personal computer sitting five feet from all the other people. The culture is childish, there are many personalities fighting each other over petty arguments that make it difficult to have candid conversations or even try to make changes in the org. Yet, you will find a lot of self-congratulating. Many people have been here for a while, and becuase management didn't know what to do with them, they promote them. The Dilbert Pinciple is in effect as well. The data quality is atrocious, because of the personalities, many teams sabotaged their own data going into the data lake. For workload. You will be dumped with work but then find it is hard to get anything done with the different personalities. There is very little direction for where the company will go, feels stuck in status quo. I did come in during a CEO transition which may affect that.

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Navy Federal Credit Union Response
1y
Your experience does not reflect the culture we strive to provide and maintain, and we are truly sorry we did not meet your expectations.

Explore other reviews about Navy Federal Credit Union

5.0
May 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and collaborative culture

Cons

Hybrid work schedule now where you have to come in 3x a week.

1
avatar
Navy Federal Credit Union Response
2mo
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

In my tenure I had wonderful people I met who had a great impact on my life.

Cons

Unreasonable expectations, lack of planning and change management, no work-life balance, destroyed my mental health and had a severe negative impact on my family life and overall well being, accommodations denied, FMLA was a nightmare- I was hounded the entire time when I would return. Also an emergency that was life threatening and was expected to continue to report daily after clearly outlining the details and severity of the situation. Lack of empathy from upper management, thankful my direct leadership had a soul . Total opposite of the place I was so proud to work for and the culture that Mr. Dawson built has almost been fundamentally torn apart piece by piece. Multiple requests to voluntarily step down. I’ve seen another review from the department of people having severe mental distress issues and this is an ongoing issue that has been silently known about since at least 2018 and nothing has really been done. The pressure just keeps adding on instead. A lot of talk, but it’s fluff. Then when finally the impact takes its toll and an employee performance starts to show the struggles, they’re placed on a PIP & basically playing Russian roulette to keep your livelihood. Maybe member experience would be better if employees were actually cared for and not disregarded. And when you are strong willed and try to improve and won’t quit, they will find a way to throw you to the curb after you’ve devoted years of loyalty, integrity, awards, and exceeding performances. Please save the “we are sorry and this does not reflect our blah blah” auto reply. It’s insulting.

4
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Navy Federal Credit Union Response
5d
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.
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