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Navy Federal Credit Union

Engaged Employer

Good benefits with limited career mobility and very tedious work - Senior Accountant Navy Federal Credit Union Employee Review

2.0
May 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Highlights - Benefits are top tier - Pay is generous and a yearly bonus is guaranteed - Work life balance is good, only a few late nights outside of year end close

Cons

- Promotions are incredibly rare. More often than not promotions are based purely on tenure rather than merit - Very tedious and repetitive work - Recent Assistant Vice Presidents micromanage a lot - Ancient IT systems. This is true for both the laptops (for those who know they still run 32 bit excel) and IT support. If you need to call IT for any real problems its not unheard of to wait over and hour and a half on the line for a response. Another example is that they just started using Microsoft Office in 2020. What I've usually found to be the case is that people are drawn in by the benefits and pay and either stay for decades or leave after a couple of years. The biggest differentiator between people who leave after a short stint or stay for decades is your capability to accept the level of tedious work you'll be doing. If you don't mind doing the tedious work for 8 hours day after day, you'll do fine here. However, if you are looking to learn new skills/progress your career I wouldn't recommend.

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Navy Federal Credit Union Response
1y
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.

Explore other reviews about Navy Federal Credit Union

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits and work culture

Cons

None that I can think of at the moment

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Navy Federal Credit Union Response
19h
Thank you for your input. We strive to listen and truly understand our team members’ needs and values, allowing us to deliver benefits, programs and perks that mean the most to them!
2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be decent at times Met some great people

Cons

Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

3
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