Great team, bad financial security - Account Executive Neighbor Employee Review

3.0
Jan 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Team is great. Everyone is trying to help you succeed. You can reach CEO on personal number, talk to director of sales on a regular. Hierarchy is fluid and that makes you feel included. As an Account Executive I was assigned a territory to comb for leads. Then in the first moth (or less, if you're good) you pass these leads to management (including director of sales and CEO) to close deals. The product has an edge against competition (mid-2024), has a positive unit economics, and is looking good against the somewhat archaic competition. They incorporate AI in a few solutions, but it only works for high churn restaurants. AI is mostly for attention-grabbing for people that hear about tech from the news. True startup hustling. If you're into startups and fresh out of college (or in it) you'll learn a lot about tech sales to the struggling restaurant industry. - 100% commission , but you actually get paid by your activity metrics even if you don't land sales. So it gives you a base to continue existence (survival) before you can show results. I didn't last to see results. - fast path to leadership and equity options if you stick around for at least 6 months

Cons

No the best response from the leads. Sales are hard in general, especially when you go door-to-door in South Florida heat, trying to catch decision makers to talk about AI in their business. - Restaurants don't have much money to throw around on tech updates. There is plenty solutions from the established competition that do somewhat similar thing. SWIPEBY is basically an e-commerce app for Point of Sale devices - for now it's Toast and Square. Not every restaurant will qualify. Product is good, but the AI solution is applicable only for retail stores with large volume of reviews. It's actually pretty amazing as a feature! But in real world of mom and pop not everyone appreciates it. Worst thing is salary expectations. They say they calculate that you'll make 100k first year if you just do the activities needed, but I don't know anyone making close to that. Very few people actually close deals. Way to succeed: just focus on learning about the restautant industry in your area. Meet the owners and managers, know competition and prioritize making touchpoints and VISITS! Yes, only visits will make you a good ROI (unless you live in a remote area) no real benefits risky, but fun

Neighbor Response
1y
Hi, thank you for the review and feedback and for recommending this position. Our take-way: 1) We will become better at communicating progress, achievements & gaps on a frequent basis about the income expectations. 2) Looking into adding more continued training (like videos) on top of the more adhoc 1:1 coaching in place now. 3) Sure thing, building our channel partners is a ongoing priority. We wish you best of luck in your future endeavors! Carl

Explore other reviews about Neighbor

5.0
Nov 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Great way to get first class training and sales experience

Cons

Sales are an up and down industry

2
2.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

-Solid AI Solutions -Company and Team culture seem warm and inviting at first. -Two days of training offered -If successful immediately, you will be praised and it could be financially rewarding -The owner is supremely intelligent

Cons

-Success depends mostly on assigned territory rather than selling experience or skill set -High-pressure sales tactics, to the point of being pressured to be less than ethical with customers -If not successful within a short time frame, you will be belittled and talked down to within team and 1-on-1 meetings. -Company meetings, that once felt warm and friendly, became noticeably more sarcastic and demeaning with snide comments

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