Toxic culture & burnout! - Anonymous employee Neighborly® Employee Review

1.0
Oct 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are still some really nice people who work there and who seem to truly care about the company, the culture, and team environment. Many of them still carry the positive spirit of the previous CEO and leadership team.

Cons

The new executive team has adopted what feels like the most profound Us vs. the little people mentality. The CEO likes to paint a picture of “Joe Working Man” who faced great poverty and adversity growing up which fuels his current approach to leadership, which would be fine if he (and the rest of the c suite team) weren’t living in luxury while those of us on the front lines work long hours coming home exhausted from burnout weren’t barely scraping by on extremely low wages. They also regularly promote sycophants who are gifted at perpetuating the negativity, extreme burnout and dangerously toxic culture. Many long-time employees have been forced to leave due to health-related issues stemming from the high demands from the leaders, general low respect, and barely livable wages.

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Neighborly® Response
7mo
Thank you for sharing your feedback. We recognize that leadership transitions can create challenges, and we are committed to strengthening communication and alignment across the organization. We take concerns around workload, balance, and compensation seriously and continue to review these areas as part of our ongoing efforts to support our associates and ensure long-term growth. While we may not always get it right, we remain focused on improving and building a workplace grounded in accountability, respect, and performance. We appreciate your contributions and wish you the best moving forward. In the spirit of transparency and accessibility, core values of our leadership team, we would welcome the opportunity to connect and better understand your experience. If you're open to a conversation, please reach out to us at people.services@nbly.com. We're here to listen and learn.

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5.0
Jun 4, 2026
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Pros

Culture is one of the best.

Cons

No negatives to speak of.

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Neighborly® Response
2d
Thank you for taking the time to share your experience! We're thrilled to hear that you've found our culture to be one of the best and that your experience at Neighborly has been such a positive one. Creating an environment where associates feel supported, valued, and connected is something we work hard to foster every day. Thank you for being part of the Neighborhood!
1.0
Jun 5, 2026
Recommend
CEO approval
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Pros

Great teams, cordial Executives and leadership

Cons

Expectations too high, micro managing, no long term vision, salary for hours worked horrible. No work life balance

1
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Neighborly® Response
2d
Thank you for sharing your feedback and for recognizing the strength of our teams and leadership. We're glad to hear you had positive experiences with your colleagues and executive team during your time with Neighborly. We understand that expectations, workload, compensation, and work-life balance play an important role in the associate experience. We take feedback like this seriously and continually evaluate how we support our teams, communicate expectations, and ensure our compensation and benefits programs remain competitive and aligned with the needs of our associates. We appreciate your contributions to Neighborly and thank you for taking the time to share your perspective. We wish you all the best in your future endeavors.
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