Does Neighborly® pay their employees well?

According to anonymously submitted Glassdoor reviews, Neighborly® employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Neighborly®. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Neighborly®?

58% of Neighborly® employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Neighborly® 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Neighborly®?

Franchise Business Coach (16) , Marketing (12) , Manager (7) , Executive Assistant (4) , Franchise Consultant (4) , Franchise Owner (4) , Operations (4) , Contract Administrator (3) , Director (3) , Franchise Business Consultant (3) , Franchise Owner/Operator (3) , Staff Accountant (3) , Accountant (2) , Administrative Assistant (2) , Anonymous- Salaried Staff (2)

What are the pros of working at Neighborly® according to real employee reviews?

"The people there are great to work with and overall it is a good day to day environment." ((in 25 reviews)); "Advancement Opportunities" ((in 6 reviews)); "Starting with a strong associate onboarding process, Neighborly continues to invest in its people throughout their career through innovative training and career pathing programs." ((in 6 reviews)); "Absolutely love the Code of Values as they provide a framework of accountability" ((in 5 reviews)); "Work environment is excellent and very collegial." ((in 4 reviews))

What are the cons of working at Neighborly® according to real employee reviews?

"Low pay, 50 to 60 hours weekly with no over time for Accountants." ((in 13 reviews)); "Compensation and benefits are poor" ((in 13 reviews)); "My experience at Neighborly has been largely defined by poor leadership practices, lack of structure, and unhealthy delegation patterns." ((in 13 reviews)); "Management is clueless and will expect you to do the work of 2" ((in 10 reviews)); "20% higher salaries." ((in 8 reviews))

What are the top reviewed Neighborly® locations?

Waco , Irving , Dallas , Virginia Beach , Ann Arbor , Boise , Lehi , Provo , Salt Lake City , New York , Plymouth , Charlotte , Austin , Denton , Katy , Texas City , Irvine , Palm City , Palm Harbor , Tampa , Irmo , Albany , Atlanta , Spokane Valley , Tigard , East Waco , Dallas-Fort Worth

Neighborly® reviews

Please Stay Away-Don't let desperation for a job lead you to this place. - Management Neighborly® Employee Review

1.0

Jun 29, 2020

Management

Recommend

CEO approval

Business Outlook

Pros

They offer drinks in the break room and some of the employees are really great people with a desire for more.

Cons

Please stay away from this company. They just had a bunch of employees write good reviews at the top to cover up the bad ones from former employees who are really telling the truth. Now what kind of company does that? If you have a great company you wouldn't need to to that. Code of Ethics is a joke that some in top management do not live by. They are great code of ethics but if all employees don't stand by them they ring hollow. It's a highly toxic, non enjoyable work environment with people that smile in your face. Certain managers will flat out lie on their employees to fit their narrative . There is micromanagement especially on the marketing side-the Irving office is the worst. The insurance is not great-you might as well not have any. No team camaraderie or team building. Leadership is greatly missing in the organization. No real room for advancement.

Neighborly® Response

6y

We do regularly solicit feedback from new and existing associates on their experience at Neighborly through engagement surveys and also encourage them to leave reviews on Glassdoor if they feel compelled to do so. We do not monitor or direct feedback in any way, and request everyone be honest in their feedback/opinion before posting on Glassdoor. We apologize if this process was taken out of context, but believe hearing from our associates is very important to further enhance the associate experience. We would be glad to discuss your concerns in greater detail with you. Please reach out to people.services@nbly.com.

Explore other reviews about Neighborly®

5.0

Jul 9, 2026

Manager

Recommend

CEO approval

Business Outlook

Pros

Learning new things, franchisees and a great place to learn and be creative Salary was good

Cons

Managing time and travel No time, PTO and vacation time

Neighborly® Response

1w

Thank you for taking the time to share your experience with us. We’re glad to hear you enjoyed the learning opportunities, the chance to be creative, and found Neighborly to be a place where you could grow professionally. We also appreciate your honest feedback regarding time management, travel, and work-life balance. While Neighborly does offer PTO and vacation benefits to eligible associates, we understand that individual experiences with workload and scheduling can vary. Feedback like yours helps us continue evaluating how we can better support our teams and encourage a healthy balance between work responsibilities and time away from work. Thank you for being a part of the Neighborhood, and we wish you all the best in your future endeavors!

5.0

Jun 16, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pace is fast, but the teams are competent enough to keep up with it. You're moving quickly alongside smart people, not scrambling to keep things together. Leadership is excellent and clearly sets the tone for how the broader organization operates. The culture stands out. People are kind and engaged in a way that feels real, not performative. The brands in the portfolio are strong, which makes the work easy to get behind. Comp is competitive and the operational infrastructure is already there. For anyone who wants to move fast and actually get things done, it's a great environment.

Cons

As with any growing company, some systems are still being built out and aren't fully functional yet. There are many on the team who are relatively new, and the pace is fast, so there's an element of building the plane while flying it. However, this is an opportunity to have ownership and accountability for growth.

Neighborly® Response

1mo

Thank you for sharing your experience. We're glad to hear that you've found Neighborly to be a fast-paced, collaborative environment with strong leadership, supportive teams, and a culture that feels authentic. It's rewarding to know that our people and brands make the work meaningful and engaging. We also appreciate your thoughtful feedback about the challenges that can come with growth. As we continue to evolve, we're actively working to enhance our systems and processes while maintaining the agility that helps us move forward. Growth often brings opportunities to build, improve, and take ownership, and we're grateful for associates who help drive that progress. Thank you again for your feedback and for being part of the Neighborhood!

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Jobs at Neighborly®

Data & Reporting Manager

Director, Business Operations

Manager, Local Performance Marketing

Irving, TX

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Director, Business Intelligence

Neighborly®

Please Stay Away-Don't let desperation for a job lead you to this place. - Management Neighborly® Employee Review

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