Pros
As a digital marketing agency, the HR team appears to have a clearly defined job scope and structured responsibilities. In contrast, roles within revenue-generating departments cover a significantly broader scope and require employees to handle multiple functions simultaneously and operate in highly hybrid role
Cons
- Direction and priorities within the NPD leadership team unclear, with job scopes and expectations changing frequently. - In an effort to manage costs, Client Success/ Performance & SEO roles have evolved into broader hybrid positions that require employees to cover multiple functions. - Some previously offered perks and benefits appear to have been reduced or discontinued without clear communication - Employees are expected to meet a large number of KPIs (a total of 26 hard and soft KPIs), while bonus and increment are pathetic