Dysfunctional communication, some people care, most don't - Content Manager Neil Patel Digital Employee Review

2.0
Nov 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Paid well, many of the coworkers were super nice. Flexible hours, not a ton of meetings, good benefits.

Cons

overwork is common, you have to track all your hours and are expected to fluff hours and work over 40 hours a week, Sales says yes to every client, owners randomly come in and change things on a whim, turnover is high. My manager didn't listen well to my concerns and I felt unheard and unappreciated. One of the most dysfunctional communication environments I've ever been in. There was some backstabbing and favoritism was prevalent. People who are never there somehow get promoted, even though they haven't turned in things others are waiting on for weeks. It was common for others to cc your boss on issues when they could just email you directly like a normal adult. When you have proof showing you weren't in the wrong, there were never any apologies and the issue is glossed over. This happened to me several times via email and Teams.

Explore other reviews about Neil Patel Digital

5.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Very organized, very fair pay, always clear instructions

Cons

No face-to-face interaction, all through email

4.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been with NP for almost four years. I took another opportunity in this time and spent a few months ant another agency in between, and ultimately chose to come back. That decision really came down to the people, flexible work/life balance, collaborative environment, and the quality of work we deliver for clients. The team here genuinely supports one another, and there’s a strong sense of partnership across departments. It’s not just talk, you actually feel it in how everyone shows up for each other and respect each other’s individual skill sets to provide the best possible experience for clients. Working for the Neil Patel brand really comes with a big focus on producing thoughtful, high-quality results, which makes the busy schedule feel more rewarding.

Cons

Like any agency, it’s not perfect. Things move quickly, and there are the usual challenges that come with client work and balancing priorities, as well as process changes.

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