Dow - Anonymous employee Neiman Marcus Employee Review

The more you delve into this company and learn the ins and outs, it is apparent that they are in over their heads. There is a complete disconnect between all departments. Instead of focusing on typical financial situations of our time as opportunities to change and grow, they tend to turn a blind eye and instead focus on the things that make the least financial sense. If focus should be on online sales, why pump money into new stores such as the new Neiman Marcus in NY where there is already a Bergdorf, especially when you are already in so much debt? Upper management has been blinded by their egos and have completely lost sight that times are changing and they need to stay hungry and open to change. The company will spend massive amounts of money to have a consulting company come in an "re-imagine" the company, but the problem is that the people at the top that could implement these changes simply won't, because they are scared and lack the confidence and real business sense to stay up to speed with competitors. It used to be a point of pride to work for this company, however sadly it's reputation has been tarnished by the inability to stay fresh in a consumer market that is saturated with so many other means of obtaining luxury merchandise. The company talks about how the customer is always first, however they have proved time and again that this isn't true. The way that employees are treated is even worse. There is little to no support now that they have had two big layoffs in less than a year. Everyone is doing the job of 12 people but getting payed for less than one person. There is a negative spin on everything and those that treat people the worst seem to get the farthest without any repercussions. The "open door policy" is a huge joke, as is the HR department. If you enjoy a negative work environment, being disrespected and degraded on a regular basis then this is your place.