Retail Titan - Sales Associate Neiman Marcus Employee Review

4.0
Aug 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Neiman Marcus has a completely different culture from any other retail establishment I've been a part of; they value their employees as human beings. I have never worked for a company so conscientiously respectful of work/life balance - a quality that I find particularly rare in retail. It's also the first retail company I've worked for that actively cultivated the careers of its employees as businesspeople, rather than treating sales associate positions as minimum-wage drudgery for college kids; it felt much closer to the culture of a white-collar office than a store at the mall. As a part-time employee in a department with some of the lowest price-points in the store, I was fortunate enough to have a base salary in addition to partial commission, and my base alone was well beyond minimum wage - it was actually about the same as I made when I left a supervisor position at a previous company.

Cons

Unfortunately, while the kind of luxury retail experience that Neiman Marcus pioneered is an enchanting idea, it's become all but entirely obsolete. The demographic that would once upon a time make a weekly trip of shopping and a luncheon at the cafe is aging out, and Neiman is struggling to compensate and rebrand itself. While the online business does seem to be thriving, the stores themselves are feeling more and more like auxiliary warehouses for the online business.

Explore other reviews about Neiman Marcus

5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

* If you have an amazing team and management the day goes by fast. * Commission. * Easy to rely on foot traffic to meet goals. * If you ask for growth, they set thing ups that align with what you want, you just need to ask.

Cons

* If its slow, its SLOW. * There can be drama, it just depends on the department you're in.

3.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay, good retired tech/fashion prop sales, hour long lunches

Cons

terrible work environment with whole bunch of eating disorder talk and projection at models (even from some management), management makes everyone stay until 4:30 even when all the minimum work requirement (and oftentimes more) is done, they will write you up for something extremely small then dismiss a big thing from another employee, terrible communication between managers therefore terrible communication to employees, employees get publicly ridiculed when they're just asking questions even amidst the terrible communication issues that are already there,

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