Not fun, boring and not what I expected. - Customer Care- Work From Home Neiman Marcus Employee Review

1.0
Apr 19, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty good for a work from home position. The discount and benefits are great! That's about it.

Cons

The ordering system they use is so archaic! Training is self-paced and very flawed. I think an online classroom type training with a live trainer over the phone would be much more effective-- in order to ask questions, practice and role-play. They are NOT at all flexible on scheduling. HR not accommodating whatsoever.

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5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

* If you have an amazing team and management the day goes by fast. * Commission. * Easy to rely on foot traffic to meet goals. * If you ask for growth, they set thing ups that align with what you want, you just need to ask.

Cons

* If its slow, its SLOW. * There can be drama, it just depends on the department you're in.

3.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay, good retired tech/fashion prop sales, hour long lunches

Cons

terrible work environment with whole bunch of eating disorder talk and projection at models (even from some management), management makes everyone stay until 4:30 even when all the minimum work requirement (and oftentimes more) is done, they will write you up for something extremely small then dismiss a big thing from another employee, terrible communication between managers therefore terrible communication to employees, employees get publicly ridiculed when they're just asking questions even amidst the terrible communication issues that are already there,

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