Schedules need improvement! - Customer Service Representative Neiman Marcus Employee Review

Users say... "The people are great and very devoted to the customer" "good benefits and incentive program" "Coworkers were nice and the free snacks were cool" "Discount on products, friendly work environment" "I was able to work from home, which sounds good, but you're so easily overlooked and almost don't exist unless a customer says you were disrespectful or mean to them." 

Users say... "Poor management and lack of associate appreciation." "The low pay and how customers Downgrade to the employees" "My department manager was not a good manager and rude." "And you got taxed on your commission only to have customers returns dock your $$$pay in full (not taxed)." "upper management is always looking for someone to blame further down on the ladder."