Horrible Senior Management - Sales Associate Neiman Marcus Employee Review

1.0
Nov 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Employee discount, meeting new people

Cons

NO LEADERSHIP or support from top management at all. They are only concerned about making their own bonus so they can continue to strut their stuff in Chanel. Merchandise managers doesn't even know how to use the cash register, and have very little knowledge about the products on the floor. Even though you only get paid commission, they continued to scold you for low store sales while not doing anything to bring in business. They claim to care about customer service, yet only give away free things to those who throw fits, not real customers. Open return policy can turn your pay check into minimum wage. "Customers" take full advantage and returns worn clothes from last year and employees still have to return their commission. HR never returns emails or phone calls unless they are asking for a donation from you! Lots of RED TAPE!

Explore other reviews about Neiman Marcus

5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

* If you have an amazing team and management the day goes by fast. * Commission. * Easy to rely on foot traffic to meet goals. * If you ask for growth, they set thing ups that align with what you want, you just need to ask.

Cons

* If its slow, its SLOW. * There can be drama, it just depends on the department you're in.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee discount and free samples

Cons

A toxic environment where sales are almost zero because vendors are pulling their product off the shelf because their bills aren’t getting paid. They’re in the middle of coming out of a bankruptcy , if a client does come in, we usually don’t have the product to sell them ,only lines who are partially thriving is fragrance ! The hours are terrible. You get off work at nine and you’re expected to be back at 9:30 AM.

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