Decent Job for Short term not Long term unless you do not have a choice! - Customer Care Agent (Call Center) Neiman Marcus Employee Review

2.0
Oct 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Legit work from home job Fulltime/Part time benefits Employee Discount (If you can afford the item/items) Team Environment

Cons

Strict attendance policy (Work life balance) Very low pay (Not a livable wage) Misleading hiring practices ( I was hired to train from home only to be told I had to travel miles to train in office etc..

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5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

* If you have an amazing team and management the day goes by fast. * Commission. * Easy to rely on foot traffic to meet goals. * If you ask for growth, they set thing ups that align with what you want, you just need to ask.

Cons

* If its slow, its SLOW. * There can be drama, it just depends on the department you're in.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee discount and free samples

Cons

A toxic environment where sales are almost zero because vendors are pulling their product off the shelf because their bills aren’t getting paid. They’re in the middle of coming out of a bankruptcy , if a client does come in, we usually don’t have the product to sell them ,only lines who are partially thriving is fragrance ! The hours are terrible. You get off work at nine and you’re expected to be back at 9:30 AM.

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