What do they even do? Stay away - Customer Support Neon One Employee Review

2.0
Jan 14, 2023
Recommend
CEO approval
Business Outlook

Pros

- People are pretty nice, and can be fun to chat with/have conversations with. - Remote work - Flex Time off (unlimited PTO I believe)

Cons

- Lack of leadership from the top - No real sense of training materials, you'll sit there figuring out the systems and operations entirely on your own - Company offers below average products - The CEO is a tool, and never shows his face after your first day. People in HR are laughable and have no idea what they are even saying. My first week, a higher up (maybe the COO) and the head of a department left with no notice. What does that tell ya? If you just want a place to work and grab a paycheck, go for it. But it's a pretty high stress environment and everyone is pretty lost especially after they had a merge I guess? This company will fall in the next 5-10 years. Bet the house on it.

Explore other reviews about Neon One

5.0
Jun 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible, unlimited PTO, monthly volunteer day, leadership and promoting within

Cons

Pay is not competitive. Bottleneck and growing pains. lack of transparency with annual reviews

4.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

"My experience was mixed—some parts of the job were rewarding, others were challenging."

Cons

"The company is going through changes, which can create uncertainty at times."

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