messy company - Customer Support Specialist Neon One Employee Review

1.0
Feb 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote, unlimited PTO, uses slack

Cons

Truly one of the most unorganized companies I have ever worked for. Upper management is some of the worst I’ve seen. Such a lack of transparency when doing things, decisions are not thought out, the pay is horrendous. I do not recommend working here. They offer the worst training and essentially throw you to the wolves. Lack of communication. You are constantly so confused.

Explore other reviews about Neon One

5.0
Jun 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible, unlimited PTO, monthly volunteer day, leadership and promoting within

Cons

Pay is not competitive. Bottleneck and growing pains. lack of transparency with annual reviews

4.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

"My experience was mixed—some parts of the job were rewarding, others were challenging."

Cons

"The company is going through changes, which can create uncertainty at times."

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