Stressed and overworked - Senior Boutique Specialist Nespresso Employee Review

2.0
Sep 15, 2025
Recommend
CEO approval
Business Outlook

Pros

They give decent bonuses and good coworkers. Lots of free merchandise through store credit

Cons

Constantly overworked, rude customers, supply chain issues. Corporate treats you like sub-human

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Nespresso Response
8mo
Hello, Thank you for sharing your thoughts about your experience with us. We’re glad to hear that you enjoyed the bonuses and appreciated bonding among your coworkers, as fostering a positive team environment is something we value highly. Regarding the challenges you mentioned, we greatly appreciate the efforts of our teams in providing quality customer service, and we always strive to provide everyone with the necessary support. Your feedback about corporate treatment is valuable, and we appreciate you bringing these matters to our attention. We appreciate your honesty and will certainly take your insights into account as we work towards creating a more supportive workplace. If you have any further suggestions or concerns, please don’t hesitate to reach out to your former local team. Wishing you all the best in your future endeavors. Thank you.

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
6d
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
2d
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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