Nespresso is horrible - Coffee Specialist Nespresso Employee Review

1.0
Apr 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Favoritism and nepotism. If you are dating the brother or sibling of the managers you can get any position you want in back office. The only good reviews here are fake reviews posted by the managers who are doing damage control

Cons

The company has been sued so many times. They pay their employees hush money the machines break and instead of doing a mandatory recall they lie to their customers and act as if they did not know their coffee machines cause fires

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Nespresso Response
9y
Hello – I’m disappointed your view on your experience is what you describe. I want to tell you that my leadership team and I are committed to do the right things relative to the topics you raise. We uphold and practice fairness and equity, are pleased with the open and transparent dialogue we have in our company, and with Glassdoor as one of these vehicles, and work hard to provide exceptional product quality, service, and safety. We would like the opportunity to understand your concerns and improve your experience. I Invite you to share your feedback with specific examples by either contacting our confidential employee help-line at 888-424-2409 or speaking with me directly. We want the opportunity to make your future at Nespresso much more positive. Thank you for expressing your views. Guillaume Le Cunff President @ Nespresso USA

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
4d
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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