Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,242 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 75% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

75% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (380) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Good benefits and perks every month" ((in 184 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 119 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 76 reviews)); "Good salaries and bonuses." ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 162 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews)); "Management by process, communication is bad, no promotions except for the happy few friends of the bosses...." ((in 17 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

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Nespresso reviews

Positive team environment but demanding work conditions - Boutique Coffee Specialist Nespresso Employee Review

5.0

Jul 4, 2026

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

The team environment is very positive and social which makes the workday enjoyable. The professional training provided regarding coffee culture and machine technology is top tier and very comprehensive. The company offers fair social benefits and reliable bonuses when sales targets are met which keeps motivation high. Flexible scheduling options are available, making it a suitable position for those balancing other commitments.

Cons

The workflow is extremely intensive during peak hours and busy weekends which can be quite draining. Much of the workday is spent on your feet which becomes physically demanding over long shifts. There is consistent pressure from management to hit both individual and team sales targets throughout the day. The base salary is somewhat low considering the high level of customer service and technical knowledge required for the role.

Nespresso Response

Hello, Thank you for taking the time to share your feedback with us. It is a pleasure to read that you were satisfied with the training we provide our people with. We are also proud to offer competitive benefits that support the well-being and overall employee experience of our employees. Regarding the drawback you brought to our attention, we understand that achieving objectives can sometimes be challenging. At Nespresso, we encourage open and clear communication for everyone to share their opinion. Enhancing our support systems and fostering a more balanced work environment is a priority for us, and we continually strive to strengthen these areas. Concerning salary, we regularly review our compensation structure to ensure that it remains competitive within the market. Your insights is much appreciated, as they allow us to improve. They will be forwarded to the responsible team, but you are always welcome to reach out to your former HR team with additional details. We wish you well in your new endeavors. Thank you.

Explore other reviews about Nespresso

5.0

Jun 5, 2026

Senior coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

Nespresso Response

1mo

Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.

3.0

Jun 25, 2026

Senior boutique specialist

Recommend

CEO approval

Business Outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

Nespresso Response

Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We will take your feedback into consideration as we continue to enhance our workplace and support a positive employee experience. We wish you all the best in your future endeavors. Thank you.

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Jobs at Nespresso

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Retail Sales Associate, Summer Seasonal

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Positive team environment but demanding work conditions - Boutique Coffee Specialist Nespresso Employee Review

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