Boutique Coffee Specialist - Boutique Coffee Specialist Nespresso Employee Review

4.0
Apr 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast-paced but fun work environment.

Cons

You're supposed to be a boutique coffee specialist (on the floor), not working on stock for an entire day when it is not on the job description.

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Nespresso Response
7y
Hello Former Boutique Coffee Specialist, We’re proud to offer competitive benefit programs and great perks, and I agree, we do have a fun work environment. The US market is growing at a fast pace with high achievement goals. Teams at Nespresso USA have a winning drive and I’m always extremely pleased by each department’s efforts to deliver the best service and quality product to our customers. Whether you’re on the floor, or working on stock, teamwork within our boutiques supports every sale from every angle. Best regards, Guillaume Le Cunff President & CEO, Nespresso USA

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5.0
Jun 5, 2026
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Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
2w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
1w
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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