Okay pay, upper management appalling - Coffee Specialist Nespresso Employee Review

2.0
Oct 31, 2018
Recommend
CEO approval
Business Outlook

Pros

Good pay for hours worked. Free coffee and machine. Relatively flexible. Boutique staff and boutique management are all very friendly. The boutique management do all they can to create a positive environment for the staff despite the ineptitude and inefficiency of head office management.

Cons

Upper management create an unhealthy and fairly toxic atmosphere with unrealistic expectations and KPI’s. They don’t factor in seasonal increases or decreases in demand when they set their KPI’s and then become increasingly hostile when the staff fails to meet them. Upper management from head office also treat the boutique’s management terribly which causes unnecessary stress.

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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