Alright but don't say I didn't warn you about certain things. - Boutique Specialist Nespresso Employee Review

3.0
Nov 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Weekly pay, free coffee all day, and nice and respectful customers.

Cons

Hypocrisy, Favoritism, Bad Vibes, Unnecessary criticism, poor hours(Unless part time 30 or full time)

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Nespresso Response
7y
Hello Nespresso Coffee Specialist, I am glad you enjoyed our coffee, and had a positive experience working with our customers. To address your feedback about appreciation, I’d like to mention that our Real Recognition program is designed for peer and leadership recognition where employees can earn valuable rewards. Additionally, we provide numerous opportunities throughout the year for our leadership to recognize and announce employee performance and team successes, in fact, we recently launched a new internal social media platform to engage and recognize employees across all of Nespresso USA. All my best, Guillaume Le Cunff President & CEO, Nespresso USA  

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
2w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
1w
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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