Good job but not for retail lovers - Boutique Manager Nespresso Employee Review

3.0
Jul 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Fast-paced environment, lot of learnings and trainings, some great managers, good benefits, working with quality products, regular launches and newness, beautiful boutiques, proximity of head office is easing communication.

Cons

Terrible staff retention and HR (root causes are from well above the boutiques), compliance and administrative tasks are overwhelming, everybody from management to corporate is overworked creating a stressful workplace, structure is inefficient (lack of resources and not a lot of senior management positions), too many promotions to execute, not retail-oriented.

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

avatar
Nespresso Response
4w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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Nespresso Response
3d
Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We will take your feedback into consideration as we continue to enhance our workplace and support a positive employee experience. We wish you all the best in your future endeavors. Thank you.
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