Jan 14, 2021
Nespresso Response
5yDear Colleague,
Thank you for your feedback. We appreciate the pros of your experience relative to your people and manager interactions.
On the opportunity side, you shared your experience with the recent holiday period and your concerns around preparation not being great for you. Planning for the seasonal period is always such a challenge for any retailer including us. We strive to be well prepared for the volume and with the necessary training. I will share your feedback with the appropriate US team, and we will definitely look for any opportunities to improve.
We wish you well with your new endeavors.
Thank you,
Guillaume Le Cunff, CEO