It's ok - Costumer Service Nespresso Employee Review

4.0
Jun 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Free coffee and they provide you with a lot of information about the products

Cons

busy most evening and weekends

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Nespresso Response
5y
Hello Colleague, Thank you for your feedback and review. We appreciate the pros you outlined regarding the parts of our Total Rewards package, such as free coffee. Regarding your concerns, we work to offer our employees at Nespresso a market-competitive Total Rewards package, which includes base salary, and we provide various opportunities across the company for our people to develop their careers. Given the concerns you raise, we will pass the feedback to our management team. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
1mo
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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Nespresso Response
1w
Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We will take your feedback into consideration as we continue to enhance our workplace and support a positive employee experience. We wish you all the best in your future endeavors. Thank you.
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