Terrible - Manager Nespresso Employee Review

1.0
Jul 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Free coffee each month and staff discounts. Work from home to be away from the office.

Cons

Senior leadership very incompetant here in Australia, Cannot make decisions yet micromanage everyone. Nespresso Vertuo line of machines are a total failure yet they keep trying to flog these despite it well known all Vertuo be a lemon, the internet is full of complaints. Customers expected to pay a premium for coffee when great coffee can be had from a supermarket for half the price and its made at the same Nespresso factory. Nespresso is ripping off customers, no wonder customers are walking away and buying cheaper alternatives. Nespresso is not the premium brand they falsely claim to be. Extreme long hours expected. Not a recommended employer.

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Nespresso Response
4y
Dear Colleague, Thank you for your feedback. We appreciate the pros you outlined around our total rewards package including our free coffee and WFH opportunity. We were disappointed to read your cons specifically connected to the senior leadership team. At Nespresso, we invest in our leaders and employees development so they can work together well and achieve what they aspire in their careers. Given we are demanding and striving for excellence, we want every person to find their right fit within our company. Also we work to offer our employees at Nespresso a market-competitive total rewards package, which includes base salary, bonuses and benefits. Similar to rewards, we focus a great deal on a positive working environment for our employees We believe this balance across several components is important for our people. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to our Nespresso Australia Business Executive Officer, Jean-Marc Dragoli , or contact me directly. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
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Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
1mo
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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Nespresso Response
1w
Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We will take your feedback into consideration as we continue to enhance our workplace and support a positive employee experience. We wish you all the best in your future endeavors. Thank you.
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