Great place to work - Team Leader Nespresso Employee Review

4.0
Feb 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits Free Machine Free coffee Work-Life balance Stellar customer and

Cons

Advancement opportunities are limited especially at retail level. Company POS system is outdated and lagging. Company has a "client is always right" attitude to everything.

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Nespresso Response
4y
Dear Former Team Leader, Nespresso truly is a “great place to work!” We are proud to offer our employees a competitive compensation and benefits package with excellent perks, like free coffee and machines. We strive to develop and promote our talent from within and are proud to be able to offer employees career advancement and mobility throughout the Nestlé USA organization. To your point on our systems, we are constantly working to improve our technology across the company, including our POS system, and always welcome feedback and ideas on how we can improve. Please reach out to me directly if you would like to discuss further. Sincerely, Alfonso Gonzalez CEO, Nespresso North America

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
3w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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Nespresso Response
1d
Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We also take note of your comments regarding your overall experience in the role. We understand that customer-facing positions can come with unique challenges, and we continuously strive to support our teams and create an engaging and positive workplace. Your feedback is valuable as we continue to improve the employee experience. We wish you all the best in your future endeavors. Thank you.
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