Stay away - Customer Service Nespresso Employee Review

1.0
Feb 28, 2022
Recommend
CEO approval
Business Outlook

Pros

good compensation, good team, good company overall (Nestle), good HQ

Cons

never ever ending workload and squeezed employees to death

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Nespresso Response
4y
Hello Colleague, Thank you for sharing your feedback with us. We are happy to read that you enjoyed working with your colleagues and different perks we provide as a part of our Total Rewards package. Regarding the areas you see as cons, our people is our top priority, so it is very important for us that we foster a positive working environment by ensuring our employees' safety and well-being. Also, we strive to find the right balance between the customer and business needs and flexible work hours of our teams. We would encourage you to reach out to your former local HRBP, Management team or BEO of your Market. With your additional comments, we can look further into what you raise. We wish you well with your new endeavors. Thank you, Guillaume Le Cunff, CEO

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
1mo
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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Nespresso Response
1w
Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We will take your feedback into consideration as we continue to enhance our workplace and support a positive employee experience. We wish you all the best in your future endeavors. Thank you.
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