Some nice perks but outdated policies and pos system - Boutique Coffee Specialist Nespresso Employee Review

4.0
Mar 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Nice perks; free coffee, machines, allotment etc Quarterly bonus Decent hours of operation Good insurance

Cons

Hard to move up Pos system is outdated and often broken No parking Taking PTO is difficult Short staffed Not much communication between higher ups and store level. They change their mind frequently. And zero communication between call center and store level.

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Nespresso Response
2y
Hello Colleague, Thank you for taking the time to provide us with your feedback. We appreciate your positive comments and take pride in providing decent hours of operation and good insurance coverage for our employees. Regarding the cons you mentioned, we are committed to reviewing our processes to ensure that there are clear pathways for growth within the company. Also, we recognize the importance of having reliable technology in place to support our employees' efficiency and productivity. Given that we value the importance of work-life balance, we review our processes to ensure that employees have the necessary support to carry out their responsibilities effectively. We would encourage you to connect with your HR team to address these concerns. Wishing you continued success with us. Thank you.

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
1mo
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Nice coworkers - Organized workplace

Cons

- Boring - Public facing nonsense

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Nespresso Response
2w
Hello, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated your coworkers and the organized work environment during your time at Nespresso. We will take your feedback into consideration as we continue to enhance our workplace and support a positive employee experience. We wish you all the best in your future endeavors. Thank you.
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