Jul 21, 2022
Nespresso Response
3yDear Current Boutique Manager,
I am so glad to read you find Nespresso to be a “fabulous place to work.” We take pride in our competitive compensation and benefits packages, which include excellent perks, like free coffee and machines. Regarding your comments on management, there is always value in continually training and developing our people, particularly managers. At Nespresso, we offer an abundance of trainings and re-trainings including learning and development geared specifically to people leaders to manage effectively and empathetically. I want to emphasize that Nespresso is dedicated to providing an environment that inspires and excites our employees. We value the contribution each employee makes to the overall culture at Nespresso and are always looking for ways to invest in our employees’ experience and growth. I value your feedback, and I hope you will take the opportunity to continue to engage with us directly. We offer several forums for listening and sharing, and together, we will work to address these points as a team.
Sincerely,
Alfonso Gonzalez
CEO, Nespresso North America