Aug 25, 2022
Nespresso Response
3yDear Current Senior Boutique Specialist,
Thank you for taking the time to leave a review on your experience working with Nespresso! It puts a smile on my face to read you found “great teamwork” and “positive workplace morale.” I firmly believe our people are what makes Nespresso a great place to work. Customer facing roles are not without their challenges, and at Nespresso, we offer an abundance of regular trainings including trainings on how to manage potentially difficult interactions, and how to turn them into something positive! These interactions have an incredible impact on our business. Thank you for all you do to serve as the face of Nespresso in these moments. Please don’t hesitate to reach out if you ever have ideas on ways in which we can improve on this or any other topics.
Sincerely,
Alfonso Gonzalez
CEO, Nespresso North America