Unhappy employee - Anonymous employee Nespresso Employee Review

1.0
Jun 13, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits , good co-workers

Cons

most store mangers are good but half got thier jobs as a favor, more than one manager have no clue what they are doing. The peolple that should get promoter that are in the company for a long time and are very efficient at theirs jobs, don't get a change, the company promotes how they give you opportunities to grow but that's a big FAT LIE only if you know somebody you move up, not base on your hard work or qualifications, terrible mangement at the corporate level

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Nespresso Response
10y
Hi – thank you for your review, all feedback is important to us. Regarding our internal recruitment, we follow specific guidelines to assess our employees’ skills and also fill jobs with internal talent where skills fit an open position. In 2014, 55% of our jobs were filled with internal candidates. I encourage you through your performance review and PDG to mention your willingness to take up a new role within your location. There are always opportunities. You may also consider talking to your HRBP for career advice. Should you like to provide more specific information regarding your remarks, please contact me or our confidential employee help-line at 888-424-2409. Thank you for your feedback. Guillaume Le Cunff President @ Nespresso USA

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5.0
Jun 5, 2026
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Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
1w
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
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401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
3d
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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