Big Store Closures- No Warning - Senior Boutique Specialist Nespresso Employee Review

Dear Former Boutique Specialist, First, I want to thank you for your four plus years of service with Nespresso USA. We value the contribution each employee makes to the overall culture at Nespresso and made a large effort to retain employees impacted by these store closures in any way we could. Nespresso evaluates shopping trends regularly to determine how we can deliver superior customer service and a high-quality coffee experience. Following our latest evaluation, we decided to close nine Nespresso Boutiques. This decision was part of our long-term business strategy and reflects evolving consumer trends, which are not unique to Nespresso. Making a strategic change like this is never easy, and it was not taken lightly, especially given the direct impact on employees. I am glad to read you found Nespresso to be a “great job.” We take pride in our Total Rewards package, including compensation and benefits, which is reviewed regularly and benchmarked with industry standards. Should the right opportunity arise, and you are interested in applying for the role, we would be happy to welcome you back to Nespresso . Sincerely, Alfonso Gonzalez CEO, Nespresso North America